Computacenter has been developing advanced analytics capabilities to support its Workplace Services. In the past year, Computacenter’s DEM offerings have helped to transform the way it delivers services for its customers with Nexthink being a key partner in this initiative.
‘This was a highly competitive year for our partner awards, we have such engaged partners who continuously prove their commitment to Nexthink and improving digital employee experience in their customer environments,’ said Jeff Mitchell, Chief Revenue Officer at Nexthink. ‘We’re honoured to be working with partners such as Computacenter who display DEX best practices across their organisation.’
David Maskell, Director of Business Process and Optimisation stated, ‘Computacenter are very proud long-term partners of Nexthink, whose product underpins and powers our Digital Experience Management (DEM) Service. Our DEM service was created to exploit the innovative features of Nexthink to proactively provide insights, recommendations, automations and engagement campaigns that improve device health, employee productivity and overall experience. By using intelligent analytics and automation, we’re also empowering our Service Desk Analysts with real-time insights, improving first time fix rates and employee satisfaction. Our strong partnership means that not only are Computacenter early adopters of new Nexthink features, but we are also able to influence and drive the Nexthink product roadmap and strategy for even higher employee experience levels in the future.’
Computacenter and Nexthink are committed to delivering an unparalleled digital employee experience. With more than 100 professionals accredited up to Master and Architect level, Computacenter combines Nexthink’s industry-leading insight and innovation within a workplace product designed for a people-centric experience. Powered by AI, automation, and remediation, Computacenter and Nexthink’s workplace solutions offer proactive management for the demands of the modern user experience.
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 18,000 people worldwide.
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