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Computacenter is a Leader for digital workplace in the Leader Quadrant

ISG Provider Lens™ 2020: Digital Workplace of the Future

Computacenter is a Leader for digital workplace in the Leader Quadrant

Computacenter is a Leader for Digital Workplaces in the ISG Quadrant Reports for the UK and Germany in 2020

At Computacenter, digital workplaces are part of our core business. This has been reflected in the most recent ISG reports, where Computacenter has been positioned as a Leader for the following core categories: Digital Workplace Consulting Services, Managed Workplace Services, and Managed Mobility Services.

Leaders are defined as ‘having a highly attractive product and service offering with a very strong market and competitive position; they fulfil all requirements for successful market cultivation. They can be regarded as opinion leaders, providing strategic impulses to the market. They also ensure innovative strength and stability.


DIGITAL WORKPLACE CONSULTING SERVICES

Computacenter helps organisations understand and navigate their existing workplace ecosystem and support them in achieving business objectives with solutions based around people. We do this through our innovative services from assessment to adoption, whereby we work with IT, the business, and their employees to establish the customers’ digital workplace vision. Our wide-reaching talent enable us to implement these solutions quickly and effectively, further supporting organisations on their own journey from a conventional to a modern digital workplace.

Commenting on our strong and innovative portfolio, ISG states that ‘The digital workplace is a core competence and the consulting portfolio is supported by a strong technology foundation based on analytics-driven assessments, AI and automation solutions.’

The analysts also highlight that Computacenter has a highly structured and innovative consulting offering and is well established in both the UK and German marketplaces. ‘The consulting engagement is divided into five transparent stages from Assess & Design to Adoption. The latter is concerned with implementation and includes support through organisational change implications’, say the analysts.

Digital Workplace Consulting Services UK
Digital Workplace Consulting Services DE

"Computacenter is a strong contender, especially for the larger U.K. and German midmarkets, with a well-structured and innovative consulting offering."


MANAGED WORKPLACE SERVICES

Computacenter’s DigitalMe proposition is designed for people and engineered for business; it delivers choice, convenience and control to the workplace. Our understanding of customers’ businesses needs, CIOs and employees, deliver the right outcomes to the right people. Our solutions focus on equipping organisations with the appropriate technology; empowering through intuitive collaboration; and assisting with intelligent support.

The report shows that ‘Computacenter’s digital workplace services are geared toward delivering and managing user- or personacentric, end-to-end digital solutions and services. Components include monitoring infrastructure and implementing hybrid cloud solutions to render workplace services more repeatable and affordable.’

In Managed Workplace Services, Computacenter provides agile solutions that are powered by analytics, AI, and automation through its proprietary workplace portfolio: DigitalMe. ISG commented, ‘Computacenter’s offering is clearly structured and aligns to end-user needs. It includes intuitive collaboration solutions, technology and support that are aligned to the user’s preferences. It uses innovative analytics, AI, and automation functionalities to reduce cost and provide proactive support.’

Managed Workplace Services UK
Managed Workplace Services DE

"Computacenter offers a modern mobility portfolio that is strongly integrated into digital workspace services."


MANAGED MOBILITY SERVICES

We take a strategic approach to mobility; from defining mobile strategies, supplying and deploying new devices, to providing enterprise support at every stage. Our strategic approach to mobility management enables organisations to take advantage of proven best practices mitigating risk and driving efficiency to minimise cost.

ISG recognises that our mobile enterprise offering is strongly integrated into the digital workplace, that we offer a modern platform and Mobile Device Management (MDM) support, and that we have a strong position and history in enterprise mobility across both the UK and Germany. ‘Computacenter’s mobile enterprise offering centers on modern management tools, offering a single management plane for all devices. These are delivered out of the cloud to offer flexibility and scale as well as speed in releasing new features. Full end-to-end capabilities for Microsoft Intune, VMware WS1 and Jamf platforms have been added to the portfolio.’ say the analysts.

The report also shows that: ‘Computacenter invests in modern management technology services, especially Microsoft platforms and that we offer ‘… the transformation and management of mobile environments, which can be seamlessly integrated into workplace solutions to provide a single-pane-of-glass structure.’

Analysts from ISG continue to state that mobility is an integral part of Computacenter’s Digital Workplace Services. ‘The company adopted a professional sales approach to delivering mobile enterprise services to large German and the UK accounts a decade ago, gaining a large client base over time.’

Managed-Mobility-Services1
Managed Mobility Services DE

"Computacenter offers a modern mobility portfolio that is strongly integrated into digital workspace services."

Quotes sources: 2020 ISG Provider LensTM Digital Workplace of the Future – Services & Solutions, UK & Germany

You can read the full* report by downloading them here: UK Report | Germany Report

Read our news release here

For more information please contact us at: DigitalMe@computacenter.com

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